Aanchh Jewellery Store

Returns & Exchanges

Last updated: October 2026

Please read our returns, exchange, refund and cancellation policy carefully before placing an order.

Returns & Exchanges

We do not accept returns or exchanges for reasons such as:

• Change of mind

• Incorrect product selection

• Minor variations in colour or finish that occur naturally in handcrafted jewellery

When Returns Are Accepted

Returns or exchanges are only accepted if:

• You receive a damaged product.

• You receive an incorrect item.

To be eligible, you must raise a request within 48 hours of delivery and share clear photos of the issue along with the original packaging. The item must be unused and in its original condition.

How to Raise a Request

Contact us on WhatsApp at +91 93270 39340 or email parshubhandge123@gmail.com with your order number and photos of the product. Our team will review your request and guide you through the next steps.

Refund Process

Once your request has been reviewed and approved:

• Refunds typically take 5–7 business days after approval, depending on your payment provider.

• Refunds are issued to the original payment method used at checkout.

Order Cancellation

Orders may only be cancelled before they are shipped. Once an order has been dispatched, it cannot be cancelled.

Aanchh reserves the right to cancel any order due to product unavailability, pricing errors, suspected fraudulent activity, or other unforeseen circumstances. In such cases, a full refund will be issued.